Privacy Policy

Last Updated: March 14, 2026

This Privacy Policy describes how Astel Digicom Electronics LLC (“Company”, “we”, “our”, or “us”) collects, uses, and protects personal information when you visit www.asteldigicom.com (the “Website”).

We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.

By accessing or using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Data Controller

The data controller responsible for your personal information is:

Astel Digicom Electronics LLC
Owner: Sanjay Singla
Website: www.asteldigicom.com
Email: asteldigicom@eim.ae
Country of Operation: United Arab Emirates

2. Personal Data We Collect

We may collect and process the following types of personal data:

Information You Provide

When you interact with our website, you may provide:

- Name
- Company Name
- Email Address
- Phone Number
- Product inquiries or products purchased
- Account login information (if you create an account)

Automatically Collected Information

When you visit our website, we may automatically collect:

- IP address
- Browser type and version
- Device information
- Pages visited and time spent on pages
- Referring website addresses
- Cookies and usage data

3. Legal Basis for Processing (GDPR)

Under the GDPR, we process your personal data on the following legal bases:

Contractual necessity

- To process orders and respond to product inquiries.

Legitimate interests

- To improve website functionality and customer experience.
- To maintain website security and prevent fraud.

Consent

- For cookies, analytics tracking, and marketing technologies where required.

Legal obligations

- To comply with applicable laws and regulations.

4. How We Use Your Information

We use the information we collect to:

- Respond to inquiries and provide customer support
- Process product purchases and manage orders
- Improve our website and services
- Analyze website usage and performance
- Maintain website security
- Communicate important service updates

5. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance user experience and analyze website traffic.

These cookies may be used for:

- Website functionality
- Analytics and performance monitoring
- Marketing and advertising

You may control or disable cookies through your browser settings. Some parts of the website may not function properly without cookies.

6. Third-Party Services

We may use trusted third-party service providers to help operate our website and services.

These may include:

- Google Analytics for website analytics
- PayPal for payment processing
- Meta (Facebook services) for marketing and advertising

These third parties may collect data in accordance with their own privacy policies.

7. Data Sharing and Disclosure

We do not sell or rent personal data.

We may share information with:

- Payment processors
- Analytics providers
- Website hosting and technical service providers
- Government authorities when legally required

All third-party processors are required to protect your data.

8. International Data Transfers

Because some of our service providers operate globally, your personal data may be transferred and processed outside your country of residence.

When such transfers occur, we ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

9. Data Retention

We retain personal data only as long as necessary for:

- Providing our services
- Fulfilling contractual obligations
- Complying with legal requirements
- Resolving disputes and enforcing agreements

When personal data is no longer required, it will be securely deleted or anonymized.

10. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the following rights:

- Right to access your personal data
- Right to correct inaccurate information
- Right to request deletion of your data
- Right to restrict processing
- Right to data portability
- Right to withdraw consent at any time
- Right to lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at asteldigicom@eim.ae.

11. Children's Privacy

Our website may be accessed by users under the age of 16. However, we do not knowingly collect personal information from children without parental consent. If we become aware that such information has been collected without appropriate consent, we will take steps to delete it.

12. Data Security

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet is completely secure.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.

14. Contact Information

If you have questions about this Privacy Policy or your personal data, please contact:

Sanjay Singla
Astel Digicom Electronics LLC
Website: www.asteldigicom.com
Email: asteldigicom@eim.ae